Operations Manager – Production & Inventory

About the role

eden chocolatier is seeking a full‑time Operations Manager to lead day‑to‑day production, inventory, and facility operations in Kuwait City. The role ensures that manufacturing schedules, stock levels, and quality standards are consistently met while supporting a customer‑focused environment.

Key responsibilities

• Plan and coordinate manufacturing schedules to meet demand.
• Manage inventory, stock levels, and vendor relationships.
• Monitor and enforce hygiene, safety, and food‑quality regulations.
• Supervise staff, assign tasks, and track performance.
• Track operational metrics, reduce waste, and control costs.
• Collaborate with leadership on forecasting, procurement, and policy implementation.

Required profile

• Strong operations management experience, including production planning and workflow coordination.
• Background in inventory control, supply‑chain coordination, and vendor management.
• Knowledge of quality assurance and food‑safety standards (food or FMCG experience is a plus).
• Proven people‑management skills: team supervision, scheduling, performance feedback.
• Analytical and organizational abilities with data‑driven decision‑making.
• Effective communication and cross‑functional collaboration.
• Ability to work on‑site in Kuwait City.
• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering or related field preferred; relevant experience may substitute.
• Experience in retail, hospitality, confectionery, or food manufacturing is highly beneficial.

Required skills

• Spreadsheets
• ERP systems
• POS systems