Public Relations Officer

About the role

The Public Relations Officer (PRO) will support the hotel and its team members by handling government transactions, maintaining accurate documentation, and ensuring timely processing of visas, residency permits, licenses, and approvals.

Key responsibilities

• Process and renew team members’ residency permits, Civil ID cards, and hotel licenses.
• Coordinate medical examinations, health cards for food handlers, and attestation/translation of new joiners’ documents.
• Handle work visas, commercial visit visas, social security payments, and event permit applications.
• Maintain accurate records, monitor expiry dates, and build effective relationships with government authorities.

Required profile

• Previous experience as a Public Relations Officer, preferably in hospitality in Kuwait.
• Good knowledge of Kuwait government procedures related to residency, visas, work permits, and hotel licenses.
• Fluency in Arabic and working proficiency in English.
• Strong communication, organizational skills, attention to detail, and ability to handle confidential information.

Required skills

• Proficiency in Microsoft Office.
• Ability to use government online portals.
• Valid Kuwait driving license.

What we offer

• Opportunities for career growth and development within a global hospitality brand.
• Inclusive and diverse workplace with employee resource groups and inclusion initiatives.
• Global benefits such as special hotel rates and local perks tailored to the country.