Registration & Ticketing Manager – Events

About the role

We are looking for an experienced Registration & Ticketing Manager to lead registration operations, optimise ticket sales and ensure a seamless participant experience across a portfolio of events. You will work closely with cross‑functional teams to drive growth and improve performance.

Key responsibilities

• Develop and implement strategies to increase event registrations and meet ticket‑sales targets.
• Monitor registration performance, conversion rates and revenue growth.
• Manage ticket pricing, promotional campaigns and sales initiatives.
• Lead and develop the registration team while overseeing daily operations.
• Establish KPIs, track team performance and drive continuous improvement.
• Collaborate with Marketing, Finance, Operations and Technology teams for seamless event execution.
• Analyse registration trends, customer behaviour and sales performance to support business decisions.
• Oversee event‑day registration, participant check‑in and payment reconciliation.

Required profile

• 4–7 years of experience in registration, ticketing, sales or event management.
• Proven leadership and team‑management experience.
• Strong track record of achieving sales and revenue targets.
• Excellent analytical, reporting and database‑management abilities.
• Strong communication, organisational and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced environment.

Required skills