Room Attendant

About the role

We are seeking a motivated Room Attendant to join our housekeeping team, ensuring guest rooms meet the highest standards of cleanliness, comfort and service. You will play a key part in creating a welcoming environment that feels like home for every guest.

Key responsibilities

• Clean and service assigned guest rooms to brand standards, including making beds, changing linens, dusting, vacuuming and replenishing amenities.
• Inspect rooms to ensure they are ready for guest arrival on time and report any maintenance issues, damages or lost‑and‑found items.
• Restock housekeeping trolleys and supplies at the end of each shift.
• Follow health, safety and hygiene procedures, using cleaning chemicals and protective equipment correctly.
• Respect guest privacy and handle personal belongings with care.
• Assist with special cleaning projects, deep cleaning and public area cleaning as required.
• Coordinate with front office and engineering teams to deliver seamless service.
• Uphold IHG brand service standards and provide genuine hospitality in every interaction.

Required profile

• Previous housekeeping experience in a hotel is preferred but not mandatory.
• Strong attention to detail, cleanliness and organization.
• Physically fit and able to perform repetitive tasks in a fast‑paced environment.
• Positive attitude, team spirit and willingness to learn.
• Flexibility to work varied shifts, including weekends and public holidays.
• Basic English communication skills; additional languages are a plus.

Required skills

• Use of cleaning chemicals and protective equipment.
• Operating housekeeping equipment such as vacuums.

What we offer

• Supportive and inclusive work environment.
• Comprehensive training and career development opportunities within IHG Hotels & Resorts.
• Recognition programs and clear career pathways.
• Competitive salary and benefits aligned with industry standards.