Sales Executive - Luxury Retail, Kuwait City

About the role

A luxury retail store in Kuwait City is looking for a Sales Executive. The role covers customer engagement, product knowledge, store operations and teamwork within a fast-paced retail environment.

Key responsibilities

• Welcome customers professionally, understand their needs and give personalised product recommendations, while achieving sales targets, KPIs and conversion goals.
• Upsell and cross-sell while keeping an authentic luxury experience, and handle inquiries, complaints and after-sales service.
• Maintain knowledge of products, pricing and promotions, and represent the brand's image and values.
• Process sales transactions accurately through the POS system, follow cash-handling procedures and support opening and closing routines.
• Keep the store clean and well organised, display goods according to brand guidelines and replenish stock on the shop floor.
• Assist with stock counts, report low stock or damages to the Store Manager, and ensure proper storage of merchandise.
• Work with the Store Manager and attend training, briefings and performance reviews, following company policies and security, health and safety rules.

Required profile

• High school diploma or equivalent.
• Retail or sales experience preferred; luxury retail experience is an advantage.
• Fluent English; additional languages are an advantage.

Required skills

• Strong communication and interpersonal skills, customer-focused and sales-driven.
• Ability to work in a fast-paced retail environment, with attention to detail and organisation.
• Professional appearance and positive attitude.

Working conditions include a retail store setting, flexible hours including weekends and public holidays, and standing for long periods.