Senior Business Analyst – Retail Credit & Finance

About the role

We are looking for a Senior Business Analyst to partner with IT and finance teams, driving digital transformation across the consumer lending lifecycle. You will ensure regulatory compliance, financial accuracy, and operational efficiency while supporting Agile and hybrid delivery models.

Key responsibilities

• Translate consumer credit and finance requirements into functional and technical specifications.
• Support Agile/hybrid delivery by converting requirements into epics, user stories, and acceptance criteria, maintaining BRD/FSD documentation.
• Oversee end‑to‑end lending processes: origination, disbursement, servicing, collections, write‑offs, and closure.
• Ensure accurate interest, amortization, fees, penalties, and general‑ledger postings.
• Integrate lending platforms with core finance systems, payment gateways, and regulatory reporting tools.
• Support IFRS‑9/ECL provisioning, financial reconciliations, and audit queries.
• Lead automation initiatives such as RPA, workflow automation, and exception handling.
• Maintain compliance with Central Bank regulations and internal controls.

Required profile

• Bachelor’s degree in Computer Science, IT, Finance, Accounting or Business Administration.
• 5–10 years of experience as an IT/Business Systems Analyst.
• Mandatory experience in consumer credit/retail lending and finance & accounting systems.
• Proven experience with loan management, core banking, and ERP platforms.
• Exposure to Agile or hybrid project delivery environments.

Required skills

• Loan Management Systems (LMS)
• Core Banking platforms
• ERP systems
• Robotic Process Automation (RPA)
• Agile methodology