Service Technician (Field) – Electronics Home Appliances

About the role

We are looking for a skilled Service Technician to diagnose, repair, and replace parts on a wide range of household electronics and appliances. You will work directly at customers' locations, ensuring high‑quality service and satisfaction.

Key responsibilities

• Prescreen, identify, analyze, and repair appliance and electronic product failures.
• Configure and troubleshoot hardware such as audio‑DSP, A/V control, video/audio devices, and USB‑based software applications.
• Order required parts after prescreen to have them on hand before field visits.
• Handle daily administrative tasks, including warranty claims and report submission.
• Maintain performance objectives, company vehicle, tools, equipment, and parts inventory.
• Work independently without onsite supervision and document all service actions.

Required profile

• 3‑5 years of field service experience with major home appliances.
• Relevant certifications such as Refrigerant Handling, CET, and HVAC.
• Proficiency with electronic and refrigeration diagnostic tools.
• Strong ability to learn proprietary software quickly.
• Valid driver’s license with a clean record and ability to meet physical demands.
• Flexible schedule and excellent communication skills.

Required skills

• Audio‑DSP configuration
• A/V control and video/audio device troubleshooting
• USB‑based software applications
• Electronic diagnostic test equipment
• MS Office proficiency
• Smartphone technology usage
• Refrigerant handling certification
• CET and HVAC certifications