Business Specialist - Sales & Business Development

About the role

SGS, a global testing, inspection and certification company, is looking for a Business Specialist in Kuwait. The role develops new business and grows revenue by identifying prospective clients, expanding existing accounts and promoting certification, audit and training services, while keeping a strong sales pipeline.

Key responsibilities

• Digital and online sales and marketing, and telemarketing to promote SGS Academy courses.
• Conduct client meetings, presentations and commercial discussions, and coordinate sales campaigns such as mailshots, calls and database updates.
• Achieve agreed sales, revenue and new-business targets.
• Maintain the enquiry and proposal log, including strike-rate analysis and analysis of business lost to competitors.
• Schedule audits through timely communication with clients and coordinate day-to-day business with clients, the regional head office and certifying offices.
• Maintain and update operational databases and systems, including CRM, Salesforce, CERTIQ, SharePoint, BOSS and CATS, and keep client files and internal documents up to date.
• Prepare training materials and certificates.
• Handle invoicing, liaise with Finance to keep information current and follow up with clients on payments.
• Comply with all HSE requirements according to company procedures.

Required profile

• Bachelor's degree, preferably in Engineering or a related discipline.
• 3-5 years of experience in B2B sales or business development.