Sales & Customer Service Agent (Remote)
TM Car Rental · Al Ahmadi
Job description
About the role
TM Car Rentals, a Kuwait-based car rental company offering daily, monthly and long-term rentals, is looking for a Sales & Customer Service Agent. The role handles customer enquiries and turns them into bookings, and is fully remote: you can work from anywhere in Kuwait or from another Arab country.
Key responsibilities
- Reply to customer enquiries by WhatsApp, phone and email
- Prepare and send rental quotes and follow up until the booking is confirmed
- Check customer documents (Kuwait Civil ID and driving licence) before booking
- Coordinate car delivery and pickup with the operations team
- Handle rental extensions, renewals and after-rental follow-up
- Keep customer and booking records up to date in the system
Required profile
- 1-3 years' experience in sales or customer service (car rental or automotive is a plus)
- Fluent Arabic and English, spoken and written
- Able to work shifts
- Own laptop and a stable internet connection
Required skills
- Strong communication and follow-up skills
- Comfortable using WhatsApp Business and a computer
- Sales, closing bookings, negotiation and lead management
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Published 1 hour ago
Expires 1 month from now
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TM Car Rental
Al Ahmadi
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