Assistant Director – Center for Continuing Education

About the role

The Assistant Director of the Center for Continuing Education (CCE) provides senior operational leadership, turning strategic plans into high‑quality, profitable program delivery. Reporting to the Director, the role oversees day‑to‑day execution across open‑enrolment, corporate, executive, certification and government programmes, and acts as the Director’s deputy when needed.

Key responsibilities

• Manage the full operational lifecycle of all CCE programmes – scheduling, registration, venue allocation, material production, instructor logistics, attendance monitoring and certification issuance.
• Maintain the master programme calendar, resolve conflicts across cohorts and delivery sites, and ensure each programme launches with a complete delivery pack.
• Supervise placement testing, lab scheduling, proctoring standards and the accuracy of assessment records.
• Coordinate curriculum development with faculty, external subject‑matter experts and content authors, tracking deliverables against contractual milestones.
• Oversee the instructor roster – sourcing, credential verification, onboarding, contracting, performance evaluation and renewal recommendations.
• Administer instructor and content‑author agreements, ensuring compliance with intellectual‑property terms and payment triggers.
• Run the quality‑assurance cycle – collect participant evaluations, conduct classroom observations, analyse pass‑rates and completion data, and propose improvements.
• Manage corporate and government client portfolios – proposal preparation, contracting support, onboarding, delivery coordination and post‑programme reporting.
• Act as escalation point for delivery incidents such as instructor absence, participant complaints or scheduling failures, and implement corrective actions.

Required profile

• Proven senior‑level experience in managing educational programme operations and delivery.
• Demonstrated leadership ability to supervise multi‑disciplinary teams and act as deputy to senior management.
• Experience coordinating curriculum development with internal faculty and external experts.
• Strong client‑management skills, including handling proposals, contracts and post‑programme reporting.
• Excellent problem‑solving and incident‑escalation capabilities.

Required skills