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This job expired on 31/08/2026. It no longer accepts applications.
Call Center Administrative Assistant
Australian University · Koweït et périphérie
Job description
About the role
The Call Center Administrative Assistant provides routine and administrative support to ensure smooth daily operations of the call centre. You will be the first point of contact for internal and external inquiries, handling calls, WhatsApp messages and in‑person requests while maintaining accurate records.
Key responsibilities
- Answer and route telephone calls, WhatsApp API messages and walk‑in inquiries.
- Provide accurate, complete information to both internal staff and external customers.
- Prepare and maintain call logs, inquiry reports and other administrative documents.
- Support the Registrar with ad‑hoc tasks and ensure compliance with organisational policies.
- Assist in the preparation of routine administrative reports and documentation.
Required profile
- Diploma in a relevant field.
- Strong communication skills in English and Arabic.
- Good interpersonal abilities and problem‑solving aptitude.
Required skills
- WhatsApp API usage for handling messages.
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Australian University
Koweït et périphérie
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