Head of Information Technology

About the role

A diversified business group is looking for an experienced Head of IT to lead its technology strategy, infrastructure, enterprise applications and IT operations. The ideal candidate combines a strong background in SAP ERP systems, IT infrastructure, cybersecurity and technology project management with proven leadership experience in managing IT teams, vendors and technology investments across several business operations.

Key responsibilities

• Develop and implement the group's IT, digital transformation and technology strategy aligned with business objectives.
• Oversee IT operations, infrastructure, enterprise applications and technology services across multiple business entities.
• Manage the SAP environment (SAP S/4HANA, SAP ECC6, SAP BW, SAP Basis) and lead ERP evaluations, implementations, upgrades and system integration projects.
• Oversee IT infrastructure including servers, cloud environments, networks, databases and Microsoft 365.
• Manage cybersecurity, access controls, backup systems, disaster recovery and IT risk management.
• Ensure POS systems, loyalty platforms and other business applications operate effectively and integrate well.
• Establish IT policies, governance frameworks, service management processes and operational standards.
• Lead and develop the IT team, and plan and execute technology projects with timelines, budgets, resources, vendors and stakeholders.
• Manage IT budgets, procurement, software licensing, service contracts and vendor relationships.
• Report regularly to senior management on IT performance, investments, risks and improvement initiatives.

Required profile

• Bachelor's degree in Engineering, Computer Science, Information Technology or a related field; a relevant master's degree is also considered.
• Proven experience in IT leadership, enterprise systems, infrastructure management and technology project delivery.
• Experience managing IT teams, external vendors, technology budgets and service delivery.
• Familiarity with POS systems, loyalty platforms and technology solutions supporting retail or hospitality operations.

Required skills

• Strong hands-on knowledge of SAP ERP environments, especially SAP S/4HANA, SAP ECC6 and SAP Basis administration.
• Windows/Linux servers, Oracle databases, AWS, Microsoft 365 and enterprise networking.
• Cybersecurity, network security, access management, backup and disaster recovery.
• Knowledge of ITIL practices and PMP project management methodologies.