Manager, President's Office, Strategy & Institutional Performance

About the role

American International University (AIU), a private English-medium university in Kuwait founded in 2019, is hiring a Manager for its President's Office, Strategy and Institutional Performance. The role reports to the President and provides executive administrative, coordination and institutional performance support. It coordinates the President's Office, supports the implementation and monitoring of the RISE Strategy 2026-2030, institutional KPIs, strategic initiatives and executive reporting, and works closely with the CIO on emerging technologies.

Key responsibilities

• Support the RISE Strategy 2026-2030, maintain the Balanced Scorecard and KPI tracking tools, and cascade KPIs across schools and departments
• Manage the strategic planning and reporting calendar, consolidate KPI results and prepare the Annual Strategic Progress Report for the Board of Trustees
• Maintain the strategic risk register and coordinate strategy and performance review meetings
• Monitor major strategic projects through the PMO and Special Projects structure, including accreditation milestones, and prepare progress reports
• Manage the President's calendar, coordinate Senior Leadership Team and Board meetings, and track Presidential decisions and actions
• Prepare executive correspondence, briefings, monthly and annual reports, and coordinate departmental submissions for PUC and other reporting
• Monitor emerging technologies such as AI, adaptive learning and learning analytics, prepare technology briefing notes, and coordinate evaluations with the CIO
• Handle confidential institutional, financial, personnel and governance information with discretion

Required profile

• Master's degree in Business Administration, Strategy, Higher Education Management, Public Administration, Project Management or a related field; a doctorate is an advantage
• At least five to seven years of relevant experience in executive administration, institutional planning, performance management or project coordination
• Strong organizational, analytical, communication and coordination skills, with the ability to manage competing priorities and handle confidential matters