Officer - Learning & Development

About the role

This role supports the planning, coordination, delivery and administration of Learning & Development initiatives across KDD. It manages learning programs, training records, learning resources, LMS administration, reporting and vendor coordination to support employee development and organisational capability building.

Key responsibilities

• Coordinate internal and external training programs, including scheduling, nominations, communications, attendance tracking, evaluations and certifications
• Maintain learning calendars, trackers and training records, and liaise with employees, managers, facilitators and training providers
• Develop and maintain learning materials, presentations, guides, toolkits, assessments and training resources
• Maintain LMS records, course assignments, completions and learner data, upload digital content and provide basic user support
• Support the operational readiness of KDD Academy facilities, equipment, learning materials and inventories
• Maintain learning dashboards and reports, and support Training Needs Analysis, Individual Development Plans and development initiatives linked to performance management
• Monitor learning participation, completion rates, certifications and development activities
• Ensure compliance with L&D policies and record-keeping, collect feedback on learning effectiveness and coordinate external training, certifications, conferences and executive learning programs

Required profile

• Bachelor's degree in Human Resources, Business Administration, Education, Psychology, Organizational Development or a related field preferred
• Relevant diplomas, professional qualifications or L&D certifications also considered
• 2-4 years of experience in Learning & Development, Talent Development, HR Development or Training Coordination
• Experience in FMCG, manufacturing or other operational environments preferred

Required skills

• Training coordination, program administration and learning-material development
• LMS administration and digital learning platforms
• Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams)
• Reporting, data management and dashboard preparation
• Stakeholder and vendor management
• Strong communication, writing and organisational skills, attention to detail
• Basic AI literacy and responsible use of digital tools