Product Operations Manager – Grocery Platform

About the role

Keeta is expanding its grocery business across the Middle East and is looking for a Product Operations Manager to build and scale a new end‑to‑end grocery ecosystem in Kuwait. You will shape products that serve customers, merchants, fulfillment teams and pickers while driving innovation in a fast‑growing retail category.

Key responsibilities

• Define and execute product strategy across user, merchant, fulfillment and picker platforms.
• Drive the full product lifecycle from requirements gathering to launch and continuous optimisation.
• Build and optimise category structures, item libraries and product data models.
• Establish scalable governance and lifecycle management processes for product information.
• Partner with Engineering to review technical solutions, assess feasibility and deliver high‑quality product experiences.
• Collaborate with Operations, Commercial and Data teams to prioritise business needs and execute initiatives.
• Monitor key business metrics, derive insights and develop SOPs and scalable operation frameworks.

Required profile

• Bachelor's degree.
• 3+ years of experience in Product Management or Product Operations.
• Experience in e‑commerce, grocery, retail, local services or marketplace platforms is highly preferred.
• Strong analytical mindset with ability to translate data into product decisions.
• Excellent English communication skills; international market experience a plus.

Required skills

What we offer

• Opportunity to build a new business from the ground up.
• Ownership of high‑impact products across multiple stakeholder groups.
• Collaboration with world‑class product, engineering, commercial and operations teams.
• Fast‑growth environment with clear career acceleration potential.