Retail Sales Specialist

About the role

Pet Point is a growing pet retail and services company in Kuwait offering pet products through its retail branches, mobile app and delivery platforms, as well as professional grooming and swimming services. It is looking for an enthusiastic, customer-focused Sales Associate to join its retail team.

Key responsibilities

• Welcome customers and help them choose suitable products.
• Promote products and achieve assigned sales targets.
• Apply cross-selling and upselling techniques.
• Explain product features, benefits and current offers.
• Handle customer inquiries and concerns professionally.
• Operate the cashier system and process payments accurately.
• Arrange products attractively and apply the FIFO principle.
• Monitor stock levels and take part in inventory counts.

Required profile

• Currently resides in Kuwait.
• Fluent Arabic and proficiency in the Kuwaiti dialect.
• Previous retail sales experience preferred.
• High school diploma or equivalent; a bachelor's degree is an advantage.
• Flexibility to work rotating morning and evening shifts, with a weekly day off depending on business needs.

Required skills

• Strong communication, customer service and sales skills.
• Ability to handle cash and use cashier systems.