Sales / Account Manager – Kuwait (B2B Payments)

About the role

Hybrid is seeking a results‑driven Sales / Account Manager to join its onsite team in Kuwait. You will own the complete merchant journey, from cold outreach to go‑live, helping businesses across hospitality, retail and real estate adopt a unified payment orchestration platform.

Key responsibilities

• Prospect new merchants in the Kuwaiti market and generate qualified leads.
• Conduct end‑to‑end sales cycles, including high‑level technical demos of payment orchestration capabilities.
• Lead KYC and compliance processes, gathering all required legal and financial documentation.
• Coordinate merchant onboarding, working closely with technical teams to configure booking engines and payment subdomains.
• Maintain and grow existing accounts, identifying upsell opportunities and ensuring high satisfaction.
• Monitor market trends, competitor activity and regulatory changes affecting PSP operations.

Required profile

• 2–4 years of experience in sales or account management within a PSP, fintech or high‑growth startup.
• Proven ability to prospect, negotiate and close complex commercial agreements.
• Strong understanding of KYC requirements for merchant processing in Kuwait.
• Excellent verbal and written English; Arabic is a significant advantage.
• Self‑motivated, target‑oriented and comfortable working in a fast‑paced onsite environment.

Required skills

• Payment orchestration
• API connectivity
• K‑Net
• Apple Pay
• KYC compliance

What we offer

• Full‑time, onsite position in Sharq, Kuwait.
• Opportunity to shape the payment ecosystem across the MENA region.
• Dynamic high‑growth startup environment with clear career progression.