Senior Sales Account Manager – Telecom

About the role

The Senior Sales Account Manager will lead the acquisition and growth of telecom business opportunities, driving revenue through strategic account management and new service promotion. This role requires strong analytical thinking, commercial acumen, and the ability to influence key stakeholders.

Key responsibilities

• Identify and evaluate prospect business opportunities, researching market trends and competitor activity.
• Meet and exceed sales targets by recommending new opportunities and renewing existing business.
• Negotiate and close deals, preparing timely proposals and securing approved contracts.
• Maintain and develop relationships with existing clients, providing support and ensuring renewal of contracts.
• Coordinate with pre‑sales engineers for site visits and technical presentations.
• Record and update leads and opportunities in the CRM, monitoring the lead‑to‑order cycle.
• Resolve client issues to avoid cancellations and manage commercial invoice follow‑ups.
• Prepare business cases for new POP node establishment and report revenue forecasts.

Required profile

• Minimum 4–8 years of experience in sales, account management or related telecom roles.
• Bachelor’s degree or MBA in Business Administration or a related field.
• Proven ability to work under pressure, multitask, and develop strategies that mitigate financial risk.
• Strong communication skills and a customer‑focused mindset.

Required skills

• PM
• ITIL
• CISA
• CCIE
• MCSE
• CCNP
• CCNA
• CCVP