Solutions Delivery Architect

About the role

Iron Mountain is seeking a Solutions Delivery Architect (SDA) for its Professional Services team. The SDA is the design authority for the portfolio of customer solutions delivered by the Professional Services team within a geographic region, partnering with Solution Architects to validate standardized designs, mentoring functional architects and business analysts, and ensuring solution integrity throughout implementation.

Key responsibilities

• Lead the post-sale design journey, from requirements validation through User Acceptance Testing (UAT), acceptance and handover, covering functional, non-functional, security and operational requirements.
• Provide technical leadership and support to the regional PS team on AI/ML-powered automation, custom development and low-code/no-code configuration and orchestration.
• Assess and authorize design changes during implementation and partner with the global Enterprise Architecture team to develop and apply standard reference architectures and design patterns.
• Collaborate with technical pre-sales peers, the global Enterprise Architecture team and regional operations as the trusted solution design partner for customers.

Required profile

• Proven track record of designing and delivering best-in-class global digital solutions across several client engagements.
• Bachelor's degree in Engineering, Computer Science or a related field, or equivalent experience.
• Strong customer engagement and influencing skills, able to build technical credibility with senior technical communities in a complex, global matrixed organization.

Required skills

• Specialist-level knowledge of Content/Information Management technologies, including Intelligent Document Processing (IDP), Enterprise Content Management (ECM) and workflow orchestration.
• Cloud or architecture certifications such as AWS Cloud Architect, TOGAF or Zachman are strongly desired.

What we offer

• Flexible work options to support work-life balance.
• Comprehensive health, wellness and retirement plans.
• Opportunities for continuous learning and professional growth.