Travel & Reservation Officer

About the role

Golden Eagle Travel & Tourism Company is seeking a Travel & Reservation Officer to manage airline ticketing, hotel bookings and related travel services for its customers. The role involves handling reservations, responding to inquiries and ensuring a high level of customer satisfaction.

Key responsibilities

• Book and issue airline tickets for clients.
• Reserve hotels and arrange comprehensive travel itineraries.
• Monitor and amend reservations as required.
• Operate reservation systems such as Galileo and Amadeus, as well as other online booking platforms.
• Respond promptly to customer inquiries and provide excellent service.

Required profile

• At least one year of relevant experience with a strong willingness to learn.
• Good command of English; Arabic is an advantage.
• Professional communication skills and ability to handle customers effectively.
• Commitment, discipline and reliability.
• Open to candidates of Arab, Indian or Bangladeshi nationality who can join quickly.

Required skills

• Proficiency with Galileo reservation system.
• Proficiency with Amadeus reservation system.
• Experience using online booking platforms.

What we offer

• Supportive and professional work environment.
• Opportunity to gain practical experience in travel and tourism.
• Training and support for new employees.
• Fixed salary plus sales commission according to company policy.