Customer Relations & Content Coordinator

About the role

We are seeking a proactive and creative Customer Relations & Content Coordinator to join our growing team in Kuwait. This full‑time position blends customer service, content creation, and project coordination, offering a dynamic environment for someone who enjoys interacting with clients and shaping brand communication.

Key responsibilities

• Respond to customer inquiries, calls, and complaints promptly.
• Follow up with potential customers and assist in converting inquiries into sales.
• Develop ideas for social media content and advertisements.
• Coordinate with the graphic designer to turn concepts into finished assets.
• Assist with and coordinate photo and video shoots.
• Monitor the website, social media channels, and overall customer experience, recommending improvements.
• Identify potential collaborations and partnership opportunities.
• Communicate and coordinate with external companies when required.
• Handle additional customer‑facing and content‑related projects as they arise.

Required profile

• Strong Arabic and English communication skills.
• Creative mindset with comfort using social media platforms.
• Confident and professional when interacting with customers.
• Organised, able to juggle multiple responsibilities.
• Proactive, willing to take initiative and drive projects forward.
• Comfortable attending shoots, meetings, and external appointments.
• Valid driver’s license; own transportation preferred.
• Based in Kuwait with a transferable visa.

Required skills