Expert Coordinator – Client Services & Administration

About the role

The Expert Coordinator is the first point of contact for clients and visitors, ensuring a professional and positive experience while supporting the smooth handling of client applications, documentation, and daily business activities.

Key responsibilities

• Welcome clients and visitors, manage incoming calls and inquiries, and direct communications to appropriate departments.
• Schedule appointments, coordinate client meetings, and assign walk‑in leads to consultants.
• Support client application processes, review and verify translated documents, and prepare required files.
• Apply for police clearance certificates and other supporting documents on behalf of clients.
• Submit citizenship applications for newborn additions and assist with post‑citizenship services.
• Manage courier shipments, document deliveries, and file preparation while maintaining accurate records.
• Provide administrative and coordination support to consultants and internal teams.
• Monitor office supplies and support general office administration activities.

Required profile

• Bachelor's degree in Business Administration or a related field.
• 1–3 years of experience in administration, coordination, customer service, or reception.
• Excellent communication skills in English and Arabic (spoken and written).
• Strong organizational, multitasking, and time‑management abilities.
• Ability to handle sensitive and confidential information with discretion.
• Proactive, adaptable, and team‑oriented mindset.

Required skills

• Proficiency in Microsoft Office applications.