Light Household Department Head

About the role

The Light Household Department Head ensures the quality, range and freshness of goods in the hypermarket, driving customer attraction and satisfaction while coordinating merchandisers, sales teams and service providers.

Key responsibilities

• Develop and monitor department strategies to maintain a competitive advantage.
• Oversee supplier negotiations and internal promotions to strengthen the store's value image.
• Manage pricing policies and ensure profitability of departmental assets.
• Control product assortment, stock levels, ordering schedules, and warehouse organization.
• Implement initiatives to minimise waste, shrinkage and out‑of‑stock situations.
• Ensure compliance with security, hygiene, safety and customer service standards.
• Supervise staff scheduling and support effective workforce planning.
• Coach and develop team members, manage performance and identify training needs.

Required profile

• Bachelor’s degree.
• Minimum 3 + years experience in the retail industry.
• Minimum 2 + years experience in an operations supervisory role.
• Strong communication and presentation skills.
• Customer‑service orientation with ability to drive satisfaction.
• Good time‑management skills and general product knowledge.

What we offer

• Friendly work environment where positive vibes are shared.
• Opportunity to work with over 45 000 diverse and talented colleagues.
• Being part of a regional market leader with a strong brand reputation.