Barista & Sales Associate

About the role

Al-Tuhoo General Trading & Contracting Co., a Kuwaiti company with a long history in tea import and franchise operations, is hiring a Barista & Sales team member for a full-time, on-site position in Shuwaikh. The role combines making and serving hot and cold drinks with sales support for tea and related products.

Key responsibilities

• Prepare and serve a variety of hot and cold beverages to consistent quality standards
• Handle food preparation tasks and maintain a clean, safe and organised workstation
• Welcome customers, give product information, take orders and process payments
• Support sales initiatives to promote tea and related products
• Manage stock levels and assist with product displays
• Ensure excellent customer service and follow hygiene, safety and service guidelines

Required profile

• Previous experience in a café, retail or hospitality environment is an advantage
• High school diploma or equivalent preferred; additional hospitality or food service training is beneficial
• Willingness to work shifts, weekends and holidays as required

Required skills

• Customer service and interpersonal skills
• Barista and food preparation skills
• Clear communication with customers and colleagues
• Basic numeracy and point-of-sale (POS) skills for cash and card transactions
• Ability to stand for long periods in a fast-paced environment