F&B Associate

About the role

The F&B Associate is responsible for delivering a seamless dining experience to guests. Working closely with the kitchen and service teams, you will ensure orders are taken accurately, meals are served promptly, and the dining area remains clean and welcoming.

Key responsibilities

• Greet guests warmly and present menu options.
• Take orders, answer menu questions, and make recommendations.
• Relay orders to the kitchen and monitor timely delivery.
• Serve food and beverages according to presentation standards.
• Handle guest inquiries, concerns, and special requests courteously.
• Maintain a tidy dining environment, set tables, and clear dishes efficiently.
• Promote upsells and special promotions to enhance the guest experience.
• Process payments accurately, including cash handling.
• Follow hygiene, health, and safety protocols at all times.
• Assist with restocking supplies and support overall F&B team goals.

Required profile

• Friendly and professional demeanor with strong customer‑service orientation.
• Ability to work effectively in a fast‑paced, team‑focused environment.
• Attention to detail and commitment to cleanliness and safety standards.
• Reliability in handling cash transactions and following procedures.

Required skills

• Basic cash handling and payment processing.
• Knowledge of food safety and hygiene regulations.
• Effective communication and menu knowledge.