Account Manager – Restaurants

About the role

Join Snoonu’s Commercial Team in Kuwait as an Account Manager for Restaurants. You will be the primary liaison for restaurant partners on the Snoonu platform, nurturing relationships, driving performance, and uncovering growth opportunities.

Key responsibilities

• Own and manage a portfolio of restaurant partners across Kuwait.
• Monitor performance metrics such as orders, GMV, conversion, ratings, and customer engagement.
• Identify and act on growth opportunities, including promotions, campaigns, and menu updates.
• Conduct regular business reviews to align on targets and growth plans.
• Support partner onboarding, adoption of Snoonu’s commercial solutions, and resolve escalations promptly.
• Collaborate with internal teams—Marketing, Operations, Finance, and Partner Support—to ensure partner success.
• Stay informed on the Kuwait F&B market, competitor activity, and restaurant trends.

Required profile

• 2–4 years of experience in account management, sales, partner success, business development, or client relationship roles.
• Experience in restaurants, F&B, food delivery, e‑commerce, or a related industry is preferred.
• Fluent in Arabic and English, both written and spoken.
• Strong communication, negotiation, and presentation abilities.
• Highly organized, proactive, and able to manage a large portfolio simultaneously.

Required skills

• CRM tools
• Performance dashboards
• Data analytics platforms