Assistant Front Office Manager – Hotel Industry

About the role

We are seeking an experienced Assistant Front Office Manager to join a well‑known hotel brand in Kuwait. The role supports the Front Office Manager in delivering exceptional guest experiences and ensuring smooth daily operations across reception, reservations and guest relations.

Key responsibilities

• Supervise reception, reservations and guest relations teams to maintain high service standards.
• Handle guest complaints and resolve issues promptly and professionally.
• Support staff training, scheduling and performance monitoring.
• Coordinate with housekeeping and other departments to ensure seamless guest services.

Required profile

• Previous experience in hotel front office operations.
• Professional appearance and attitude.
• Ability to work flexible shifts.

Required skills

• Knowledge of hotel management systems.

What we offer

• Accommodation provided.