Client Relations & Operations Coordinator

About the role

We are seeking an energetic, customer‑focused Client Relations & Operations Coordinator to be the welcoming face of our coworking community. You will manage the front desk, guide visitors, and support the rental and sales of office spaces while fostering strong relationships with members.

Key responsibilities

• Greet clients, members, guests and visitors professionally.
• Handle phone calls, WhatsApp messages, emails, online inquiries and walk‑ins.
• Conduct tours for prospective clients and present office options and facilities.
• Support sales and rental of vacant office units.
• Maintain member relationships and ensure client satisfaction.
• Promote meeting rooms, function hall, event spaces and other services.
• Manage bookings for rooms and facilities.
• Update client records, inquiries, tours, bookings and payments accurately.
• Issue receipts and keep payment documentation.
• Prepare periodic reports on inquiries, tours, bookings, occupancy, sales leads and client activity.
• Assist with WECO’s Instagram and TikTok presence.
• Coordinate with management and maintenance to ensure smooth daily operations.

Required profile

• Minimum 2 years experience in client relations, sales, front desk, hospitality, real‑estate operations or coworking spaces.
• Excellent customer service and sales abilities.
• Strong communication skills in English and Arabic.
• Professional appearance and positive attitude.
• Ability to conduct tours and confidently present services.
• Good multitasking, time‑management and organizational skills.
• Calm, polite and patient in stressful situations.
• Good computer skills and ability to prepare reports.
• Diploma or Bachelor’s degree preferred.
• Valid transferable visa in Kuwait.

Required skills