Mandoub - Visa and Permit Handling

About the role

American International University (AIU), a private institution in Kuwait founded in 2019, is looking for a Mandoub in Jahra. The role handles all paperwork and transactions for the university, including licenses, permits, PUC, and employee-related legal processes such as residencies, visas and civil IDs. The university follows the American model of higher education and serves more than 4,000 students.

Key responsibilities

• Process all types of visas, including employment and residency visas, and track extensions, cancellations or transfers.
• Process, track and renew company-related permits, authorized signatories and licenses.
• Handle work permits, government health insurance, medical tests and fingerprint registration, and civil ID issuance and cancellation.
• Follow up with stakeholders on PUC approvals and renewals for university staff.
• Coordinate with HR to register and cancel Kuwaiti employees with the Social Security.
• Keep the HR department informed of changes in laws, regulations, forms and formats.
• Obtain quarterly sponsorship reports from the immigration/labor office, tally them and resubmit with supporting documents.
• Coordinate with HR on departure and exit formalities after visa cancellation.

Required profile

• Diploma plus at least 3 years of experience in an educational institute.
• Knowledge of labor office and Jawazat procedures and governmental regulations.
• Knowledge of administrative procedures and policies applied at the university.
• Knowledge of governmental procedures for issuing licenses and related documents.

Required skills

• Strong written and verbal communication in English and Arabic.
• Attention to detail, flexibility with changing priorities, and strong multi-tasking skills.
• Time management, confidentiality, problem solving and follow-up skills.

Candidates apply through the university's career page by submitting a resume and cover letter; applications are reviewed on a rolling basis until the position is filled, and the successful candidate is expected to start immediately.