Operations Engineer

About the role

We are seeking a highly organized and analytical Operations Engineer to join our growing operations team in Kuwait. The role focuses on planning and coordinating daily collection schedules across thousands of customer locations while managing a fleet of around 50 drivers. You will work in a fast‑paced logistics environment, ensuring efficient operations and high customer satisfaction.

Key responsibilities

• Plan, optimize, and manage daily collection schedules for thousands of customer locations across Kuwait.
• Coordinate and dispatch work efficiently to a fleet of approximately 50 drivers.
• Monitor daily operations and adjust schedules in real time to accommodate urgent requests and operational changes.
• Receive and respond to customer inquiries and service requests promptly.
• Work closely with drivers and field supervisors to ensure smooth execution of daily operations.
• Analyze operational performance and recommend improvements to increase efficiency and reduce costs.
• Prepare daily, weekly, and monthly operational reports and KPIs.
• Ensure service commitments are consistently achieved while maintaining high customer satisfaction.
• Continuously improve routing, scheduling, and resource utilization.

Required profile

• Bachelor’s degree in Supply Chain Engineering, Industrial Engineering, Logistics or a related engineering discipline.
• Minimum of 2 years experience in logistics, transportation, dispatching or supply chain operations.
• Ability to work under pressure and make quick operational decisions.
• Excellent communication and coordination skills.
• Fluent in English and Hindi (spoken and written).
• Valid Kuwait driving license.

Required skills

• Microsoft Excel
• Microsoft Office
• Routing software
• Fleet management software
• ERP systems
• Logistics software

What we offer

• Competitive salary
• Opportunity to join a rapidly growing company
• Professional development and career growth
• Dynamic, collaborative, and fast‑paced work environment