Area Coach – Multi-Unit Restaurant Management
Americana Restaurants · Koweït et périphérie
وصف الوظيفة
About the role
The Area Coach will oversee multiple Krispy Kreme restaurants within a designated territory, driving operational excellence, financial performance and a superior guest experience. This leadership position ensures brand standards are met while developing talent across the locations.
Key responsibilities
- Ensure all restaurants consistently deliver high-quality food, service and cleanliness in line with brand standards and health & safety regulations.
- Lead, coach and develop Restaurant General Managers and their teams, building a talent pipeline and fostering a culture of teamwork and accountability.
- Achieve sales, profit and cost targets, monitor labor, food and productivity metrics, and support new store openings.
- Drive a guest-first culture by monitoring feedback and implementing action plans to improve customer satisfaction.
- Uphold brand standards, company policies and represent Krispy Kreme values with internal and external stakeholders.
Required profile
- Bachelor’s degree in Business Administration, Hospitality Management or related field.
- 5–10 years of restaurant operations experience, including 3–5 years in a multi-unit QSR management role.
- Proven track record of meeting financial and operational targets.
- Strong analytical, problem-solving and decision-making abilities.
Required skills
- Proficiency with MS Office – Excel, Word and PowerPoint.
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Americana Restaurants
Koweït et périphérie
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