Customer Service Agent

About the role

The Customer Service Agent acts as the primary liaison between AAW and its current and potential customers. This role focuses on handling inquiries, complaints, and issues to ensure that every interaction contributes to maximum customer satisfaction.

Key responsibilities

• Act as liaison between AAW and current or potential customers.
• Effectively resolve customer issues, complaints and inquiries.
• Ensure maximum customer satisfaction is central to all decisions and actions.

Required profile

• Strong focus on delivering customer satisfaction.
• Ability to communicate clearly with customers and internal teams.

Required skills