Government Relations Administrator

About the role

The Government Relations Administrator will support the hotel’s operations by managing all government‑related permits, visas, licences and related documentation for staff and visitors. Working closely with the business units, the role ensures compliance with immigration, health, safety and other regulatory requirements.

Key responsibilities

• Coordinate with internal teams to process visas, work permits, licences and registrations required for business continuity.
• Submit applications, handle cancellations and liaise directly with immigration authorities for employees, managers and their families.
• Maintain relationships with government bodies such as immigration, health, traffic police and ministries; arrange visits as needed.
• Assist with police, court, immigration and labour matters, providing guidance and documentation.
• Track passport and visa expiry dates, notify staff in advance and ensure timely renewals.
• Safeguard employee passports and ensure occupational health cards for food handlers are current.
• Update police reports, execute fire‑safety and evacuation procedures, and uphold hotel hygiene and presentation standards.
• Perform any additional tasks assigned by the General Manager or HR Director.

Required profile

• Excellent written and verbal communication skills.
• Ability to interact with diverse audiences with patience, tact and diplomacy.
• Strong computer literacy.
• Capability to perform essential functions with or without reasonable adjustments.

Required skills

• Proficiency with Windows XP.
• Microsoft Office Suite, especially Word.