HR Coordinator

About the role

The HR Coordinator provides essential administrative and operational support to the Human Resources department within a hospitality environment. This role ensures smooth recruitment, onboarding, payroll assistance, and employee relations while maintaining confidentiality and compliance with IHG standards.

Key responsibilities

• Provide day‑to‑day administrative support to HR, including document management and record keeping.
• Coordinate recruitment activities such as CV screening, interview scheduling, reference checks, and candidate follow‑up.
• Manage pre‑joining and onboarding processes, ensuring all required documentation, approvals, and orientation are completed.
• Monitor daily attendance, leave, absences, and related matters; support monthly payroll preparation.
• Assist with government relations on residency, work permits, visa transfers, renewals, and cancellations.
• Support learning and development initiatives, training records, and mandatory orientation.
• Coordinate colleague engagement, recognition, wellbeing activities, and internal communications.
• Respond to employee inquiries regarding HR policies, benefits, leave, and payroll.
• Assist HR Manager with investigations, disciplinary documentation, performance management, and confidential matters.
• Prepare HR correspondence, employment letters, contracts, memos, and reports.
• Handle colleague accommodation, transportation, uniform, biometric/access, and related requirements.
• Manage resignation, termination, transfer, clearance, exit interview, visa cancellation, and final settlement documentation.
• Maintain and update HR reports, trackers, and support audits to ensure compliance.
• Collaborate with HODs, Finance, Government Relations, Learning & Development, and other departments for seamless HR operations.

Required profile

• Previous experience in Human Resources, administration, or hotel operations is preferred.
• Diploma or Bachelor’s degree in Human Resources, Business Administration, Hospitality, or a related field is an advantage.
• Good understanding of HR processes and basic employment practices.
• Strong administrative, organizational, and attention‑to‑detail skills.
• Effective communication abilities.

Required skills