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انتهت صلاحية هذه الوظيفة في 19/09/2026. لم تعد تقبل الطلبات.

IT Specialist - Executive Support

Alghanim Industries · Koweït

🇬🇧 English
Windows macOS LAN WAN VPN DNS DHCP Network troubleshooting System installations Deployments IT projects Windows Server Active Directory Virtualization File/print services Monitoring Apple technologies iOS AirPlay AirPrint Microsoft 365 Exchange OneDrive SharePoint Adobe Creative Suite Cloud technologies MDM Device management Application packaging Jamf Home automation ITIL Foundation

وصف الوظيفة

About the role

We are seeking an IT Specialist to provide dedicated technology support to the Group CEO, Chairman, and senior executives. The role requires a high level of professionalism, the ability to work independently, and availability for on‑call assistance 24/7 as needed.

Key responsibilities

  • Act as the Subject Matter Expert for all technical IT matters affecting executive users.
  • Support and mentor a team of IT Specialists, sharing best practices and delivering world‑class customer experience.
  • Collaborate with Service Operations to define roadmaps, plan projects, and manage change activities.
  • Conduct impact assessments for all changes to minimise disruption to executive services.
  • Promote technology adoption that drives productivity gains and enhances satisfaction.

Required profile

  • 5‑7 years of overall IT experience, including 3‑5 years supporting senior executives.
  • Strong customer‑service mindset with a focus on executive satisfaction.
  • Professional communication, documentation, and training abilities.
  • ITIL Foundation certification preferred.

Required skills

  • Windows and macOS support, LAN/WAN, VPN, DNS, DHCP.
  • Desktop and network troubleshooting.
  • System installations, deployments, and IT project experience.
  • Windows Server, Active Directory, virtualization, file/print services, monitoring.
  • Apple technologies (macOS, iOS, AirPlay, AirPrint) and Mac‑AD integration.
  • Microsoft 365 (Exchange, OneDrive, SharePoint) and Adobe Creative Suite.
  • Cloud technologies, MDM/device management, application packaging/deployment.
  • Jamf (Casper Suite) knowledge.
  • Home automation and high‑end Hi‑Fi systems (advantageous).

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Alghanim Industries

Koweït