Operations Manager

About the role

We are seeking an Operations Manager to lead daily store activities at Select Mart, a modern supermarket in Kuwait City. This full‑time, on‑site position ensures smooth workflow across all departments while delivering an exceptional shopping experience.

Key responsibilities

• Oversee overall store operations and enforce operational policies.
• Supervise staff, manage work schedules, and support recruitment and training.
• Monitor inventory levels, coordinate with suppliers, and ensure product availability and quality.
• Track sales performance, analyze data, and implement process improvements.
• Optimize store layout and merchandising to enhance customer experience.
• Handle basic budgeting, cost control, and financial reporting.
• Ensure compliance with health, safety, and food hygiene regulations.
• Prepare regular reports for senior management and collaborate with cross‑functional teams.

Required profile

• Proven experience in retail or supermarket operations, including staff supervision and inventory management.
• Strong organizational and time‑management abilities with a focus on multitasking.
• Ability to analyze performance metrics and support budgeting activities.
• Excellent communication skills for leading diverse teams.
• Knowledge of health, safety, and food hygiene standards in a retail environment.
• Bachelor’s degree in Business Administration, Retail Management, or related field preferred; equivalent experience considered.
• Prior supervisory or managerial experience within a supermarket or retail chain in Kuwait or the region is an advantage.

Required skills

• POS systems
• Microsoft Excel
• ERP/inventory management tools