Sales Associate

About the role

The Sales Associate will represent the brand inside the store, delivering exceptional customer service and driving sales. This role combines front‑line retail interaction with operational tasks to ensure a smooth shopping experience.

Key responsibilities

• Greet customers, understand their needs, and guide them to the right products.
• Promote the Club Apparel Loyalty Program and convert window shoppers into buyers.
• Maintain visual merchandising standards and ensure stock is displayed attractively.
• Handle POS transactions, process payments, issue receipts, refunds and change accurately.
• Record inventory movements and generate related reports.
• Adhere to loss‑prevention policies, store security procedures and confidentiality of sales data.
• Work flexible shifts, including extended hours during sales periods.

Required profile

• Presentable, well‑groomed and professional appearance at all times.
• Up‑to‑date product knowledge across all brand lines.
• Ability to work varied shifts and overtime as business demands.
• Strong attention to detail and commitment to store standards.

Required skills

• Operation of POS (Point of Sale) systems.
• Cash handling and till reconciliation.
• Basic inventory management and reporting.