Key Account Manager – Consumer Goods (Kuwait)

About the role

The Key Account Manager (Consumer) will drive sales growth, expand distribution, and build strategic partnerships for Small Domestic Appliances across key retail and e‑commerce customers in Kuwait. The role focuses on Joint Business Planning, execution excellence, and long‑term account development.

Key responsibilities

• Manage and grow key accounts in modern trade and strategic partners, handling commercial negotiations, annual agreements and Joint Business Plans.
• Deliver sell‑in and sell‑out targets while ensuring sustainable profitability and SKU productivity.
• Prepare forecasts, budgets and phasing plans; control trade spend, margins and ROI.
• Monitor pricing, promotions and competitive benchmarks; ensure forecast accuracy and take corrective actions.
• Ensure in‑store excellence: visibility, availability, merchandising, planogram compliance and POS execution.
• Lead new product launches with robust execution plans and post‑launch reviews.
• Coordinate promotions and seasonal activations (Ramadan, Back‑to‑School, White Friday, etc.).
• Support online growth across e‑commerce and D2C platforms, managing assortment, content, reviews and fulfillment KPIs.
• Collaborate cross‑functionally with Marketing, Supply Chain, Finance and Operations to align forecasting, stock planning and campaign readiness.

Required profile

• 5–8 years of Key Account Management experience in Consumer Electronics, Small Domestic Appliances or FMCG.
• Bachelor’s degree in Business, Marketing or a related field.
• Proven experience managing major retailers in Kuwait and exposure to omnichannel (offline + online) sales.
• Strong commercial acumen, negotiation skills and data‑driven decision‑making ability.

Required skills