Sales Associate – Retail Customer Service

About the role

Join Majid Al Futtaim Lifestyle as a Sales Associate and become the front‑line champion of customer service. You will help shoppers enjoy an exceptional experience while meeting sales targets in a vibrant retail environment.

Key responsibilities

• Deliver outstanding customer service in line with Majid Al Futtaim standards.
• Address and resolve customer concerns promptly, escalating to the Store Manager when needed.
• Achieve and exceed set sales targets through creative selling techniques.
• Utilise thorough product knowledge to up‑sell and cross‑sell merchandise.
• Maintain store cleanliness, tidiness, and stock replenishment.
• Follow security policies to minimise stock loss.
• Recommend and locate merchandise across Majid Al Futtaim fashion brands.

Required profile

• High School Certificate.
• 1–2 years of retail or related industry experience.
• Strong communication abilities.
• Excellent customer‑service orientation.

Required skills

What we offer

• A friendly, positive work environment.
• Opportunity to work with a diverse team of over 50,000 colleagues.
• Career growth within a leading regional retail and entertainment group.