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Officer - Fraud Card Services

KIB · Koweït et périphérie

🇬🇧 English

Job description

About the role

The Officer – Fraud Card Services is responsible for monitoring card transactions, detecting fraudulent activity, and taking immediate action to protect customers and the bank from financial loss.

Key responsibilities

  • Perform daily monitoring of card transactions to identify potential fraud.
  • Block cards for customers who confirm fraudulent transactions.
  • Notify management of identified fraud cases.
  • Handle customer queries related to card transactions.
  • Raise claims through the claim system for disputed transactions.
  • Contact customers or merchants to gather additional information for claim resolution.

Required profile

  • Bachelor's degree.
  • Strong interpersonal and teamwork abilities.
  • Punctual, disciplined, and customer‑focused with high integrity.

Required skills

  • Experience with card fraud monitoring systems or claim handling tools.

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Published 4 months ago

34 views · 0 interested

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KIB

Koweït et périphérie