Store Manager - Hypermarket Kuwait

About the role

The Store Manager at Majid Al Futtaim's hypermarket in Kuwait leads all store operations to achieve sales growth, profitability, operational excellence and customer satisfaction. The role covers stock management, compliance with company standards, people development and the execution of commercial strategies.

Key responsibilities

• Lead and execute hypermarket operational and commercial strategies aligned with company objectives.
• Drive sales growth, profitability and operational efficiency while keeping costs within approved budgets.
• Monitor commercial performance through data analysis and implement corrective actions.
• Oversee inventory management, stock availability, replenishment and shrinkage reduction.
• Ensure pricing, promotions and merchandising follow company guidelines.
• Maintain high standards of customer service, store presentation, hygiene, safety and security.
• Develop, coach and manage department managers and store teams, including succession planning.
• Ensure compliance with company policies, operational procedures, health and safety standards and regulatory requirements.

Required profile

• Bachelor's degree in Business Administration or a related field.
• Minimum 8 years of retail operations experience, including at least 5 years in a leadership role in hypermarkets or large-format retail.
• Proven experience driving sales and profitability.

Required skills

• Leadership, people management and team development.
• Analytical, problem-solving and decision-making abilities.
• Communication, stakeholder management and organisational skills.