University Registrar

About the role

American International University (AIU), a private institution in Kuwait founded in 2019, is hiring a University Registrar. Reporting to the AIU President, the Registrar is a senior member of the Division of Student Affairs who leads the Registrar's Office and oversees student academic records, registration, scheduling, degree audit, academic standing, graduation and related services. The position ensures the accuracy, integrity, confidentiality and timely maintenance of student records and the effective use of student information systems.

Key responsibilities

• Lead and oversee the Registrar's Office, its daily operations, services and staff.
• Manage student academic records, registration, transcripts, degree audits and enrollment verification.
• Oversee academic scheduling, course offerings and registration in coordination with academic schools.
• Maintain curricula, program requirements and academic policies, and oversee transfer credit, grading, academic standing, graduation clearance, degree conferral and diplomas.
• Keep student records and academic data accurate, secure and confidential.
• Oversee the Student Information System (SIS) and related academic systems.
• Prepare and coordinate enrollment, academic, graduation and regulatory reports, supporting accreditation requirements.
• Apply academic policies and guide students, faculty and staff; collaborate with Academic Affairs, schools, Advising, Admissions, IT and other departments.
• Ensure compliance with institutional policies and regulations, and identify improvements to processes and services.

Required profile

• Bachelor's degree in Higher Education Administration, Student Personnel or a related field; Master's degree preferred.
• At least 5 years of progressively responsible experience in higher education, including at least 3 years in a Registrar's Office or similar academic records environment.
• Demonstrated experience supervising and developing departmental staff.
• Experience developing, managing and monitoring departmental budgets.
• Experience in data management, research, analysis and reporting, using data to support decisions.
• Ability to work occasionally in the evenings and weekends.

Required skills

• Knowledge of higher education policies, procedures, curriculum requirements and records management.
• Proficiency with Student Information Systems and degree audit systems; proficiency in Banner and Degree Works preferred.
• Strong analytical, organisational and decision-making skills, and excellent written and verbal communication in English.
• Leadership ability, integrity, professionalism and confidentiality.

Candidates apply through the university's online careers page by submitting a resume and cover letter; applications are reviewed on a rolling basis and the successful candidate is expected to start immediately.