Premium Dining Hostess

About the role

We are looking for a Premium Dining Hostess to be the first point of contact for guests in our upscale restaurant. The role involves greeting guests, managing reservations, and ensuring a smooth and welcoming dining experience.

Key responsibilities

• Greet guests upon arrival and seat them promptly.
• Take reservations, manage the waitlist, and answer phone inquiries.
• Provide menus, answer menu‑related questions, and make food and drink recommendations.
• Escort guests to their tables and ensure tables are properly set.
• Maintain a clean and tidy dining area.
• Handle guest complaints and resolve issues courteously.
• Coordinate with servers and kitchen staff to deliver prompt service.
• Assist with ancillary tasks such as answering phones and taking orders.

Required profile

• Minimum of 1 year experience in a similar hospitality role.
• Strong communication and interpersonal abilities.
• Ability to multitask and stay calm under pressure.
• Knowledge of food safety practices and health regulations.
• Excellent time‑management and detail‑orientation.
• Willingness to work flexible hours, including evenings, weekends and holidays.

Required skills