Food and Beverage Operations Manager

About the role

Good Food Co., a Kuwait-based food and beverage company that develops, operates and scales modern dining concepts, is hiring a Food and Beverage Operations Manager. This is a full-time, on-site position based in Kuwait City, overseeing daily operations across assigned outlets so that food quality, service standards and health and safety regulations are consistently met.

Key responsibilities

• Manage front-of-house and back-of-house teams, coordinating staffing and scheduling
• Monitor inventory and procurement
• Optimize cost control and profitability
• Review guest feedback and implement service improvements
• Support training and development to maintain high customer satisfaction
• Collaborate with leadership on operational procedures, performance targets and new concept rollouts

Required profile

• Proven leadership and team management abilities, including coaching, performance management and building high-performing teams
• Relevant experience in restaurant or hospitality operations; prior multi-unit management experience is an advantage
• Diploma or degree in hospitality management, business administration or a related field is preferred
• Ability to work flexible hours, including weekends and holidays, as required by operational needs

Required skills

• Operations management, including multi-outlet supervision, process optimization and cost control
• Food service and food and beverage expertise, with knowledge of kitchen operations, menu execution and hygiene and safety standards
• Customer service and guest relations, resolving issues in a fast-paced environment
• Analytical and problem-solving skills, with proficiency in POS and operational reporting tools