Sales Consultant – Retail
Department Stores
Job description
About the role
The Sales Consultant will deliver excellent customer service by identifying needs, offering advice, and demonstrating suitable products to achieve sales targets and build loyalty.
Key responsibilities
- Welcome and greet every customer warmly and provide excellent service.
- Identify customer needs, recommend and demonstrate appropriate products, and close sales.
- Process cash and electronic payments, issue receipts, and provide professional checkout service.
- Handle customer complaints according to company policy and escalate when needed.
- Maintain product knowledge, fashion trends, and in‑store promotions.
- Uphold personal grooming standards and keep the store tidy.
- Monitor stock levels daily and inform the manager of low stock.
- Comply with all company policies, including refunds, security, and health & safety.
- Recruit customers for the database and enter their details accurately.
- Minimize stock loss by staying vigilant on the sales floor and fitting rooms.
Required profile
- High school qualification.
- 3 to 4 years of retail sales or customer service experience.
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Published 2 hours ago
Expires 1 month from now
6 views · 0 interested
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Department Stores