هذه الوظيفة لم تعد متاحة
انتهت صلاحية هذه الوظيفة في 06/09/2026. لم تعد تقبل الطلبات.
Contact Center Representative – Solutions
stc Kuwait · Koweït et périphérie
وصف الوظيفة
About the role
We are looking for a motivated Contact Center Representative to join the solutions team at stc in Kuwait. Working under the supervision of a Team Leader, you will provide on‑the‑ground support to the customer care function, handling and resolving customer and affiliate queries while meeting service level targets.
Key responsibilities
- Respond promptly to customer and affiliate inquiries, ensuring response time and resolution targets are met.
- Process customer transactions in line with service level agreements and keep customers informed of resolutions.
- Maintain up‑to‑date knowledge of stc’s products, services and solutions to deliver effective assistance.
- Follow company policies, guidelines and procedures to protect customer data confidentiality.
- Support the Team Leader in enhancing the overall customer experience.
- Cover shifts as directed and participate in regular team meetings.
- Perform any additional duties assigned by supervisors or managers.
Required profile
- High School Diploma or a two‑year diploma.
- Fair proficiency in English – spoken, listening and written.
Required skills
Questions fréquentes
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اكتشف المزيد
الرواتب والأدلة وعمليات البحث في Kuwait.
الرواتب حسب المهنة
عزز فرصك
حمّل سيرتك الذاتية وسنقترح عليك الوظائف التي تناسب ملفك.
جاري تحليل سيرتك الذاتية...
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