Account Manager – Managed Security Services (MSSP)

About the role

The Account Manager will drive sales of Managed Security Services (MSSP), develop new business, and manage key accounts to grow recurring cybersecurity revenue and profitability in the Kuwait market.

Key responsibilities

• Identify, develop and close new MSSP opportunities, building a strong pipeline of qualified cybersecurity prospects.
• Manage the full sales cycle from lead generation to contract signing and hand‑over to delivery teams, achieving monthly, quarterly and annual revenue and margin targets.
• Promote and sell a portfolio of managed security services including SOC, SIEM, EDR/XDR, firewall, vulnerability management, threat intelligence, incident response, email and cloud security, backup, DR and consulting.
• Engage with CISOs, CIOs, IT and security managers to understand requirements, prepare proposals, SOWs, RFP responses and coordinate technical workshops.
• Maintain existing accounts, drive renewals, upselling and cross‑selling while ensuring customer satisfaction and long‑term contracts.

Required profile

• Bachelor’s degree in Business Development, IT, Computer Science, Cybersecurity or related field.
• Minimum 5 years of experience selling MSSP, SOC or managed cybersecurity services in the Kuwait market.
• Proven ability to negotiate commercial proposals, manage contracts and achieve profitability goals.

Required skills

• Strong knowledge of SIEM, SOC, EDR/XDR, MDR, vulnerability management, threat intelligence and incident response.
• Excellent communication, presentation, negotiation and relationship‑management abilities with senior security stakeholders.