Light Household Department Head - Hypermarket Kuwait

About the role

Majid Al Futtaim is looking for a Light Household Department Head for its Hypermarket in Kuwait. The role ensures the quality, range and freshness of goods offered to attract and satisfy customers, and coordinates and communicates with Merchandisers, Sales Teams and other service providers in the assigned area.

Key responsibilities

• Develop and monitor department strategies to maintain a competitive advantage in the store.
• Oversee supplier negotiations and internal promotions to strengthen the store's value image.
• Manage pricing policies and ensure the profitability of departmental assets.
• Oversee product assortment, stock levels, ordering schedules and warehouse organization.
• Implement initiatives to minimize waste, shrinkage and out-of-stock situations.
• Ensure compliance with security, hygiene, safety and customer service standards.
• Supervise staff scheduling and support workforce planning.
• Coach and develop team members, support performance management and identify training needs.

Required profile

• Bachelor's degree.
• Minimum 3 years of experience in the retail industry.
• Minimum 2 years of experience in an operations supervisory role.

Required skills

• Strong communication and presentation skills.
• Customer service orientation with the ability to drive customer satisfaction.
• Good time management skills and general product knowledge.